Otherwise, if these fields are not editable, it means that the Atlassian account is managed by your employer, and you'll need to reach out to the person who manages the Atlassian accounts in the company so that they change it for you.
#Uninstall gitkraken full#
If the Atlassian account is not managed by your employer, you should be able to change both the Full name and Public name fields from that page. If you select it, the following page will open: The text Atlassian account in that line is a link.
#Uninstall gitkraken update#
In order to change the name of the account, if you go to Personal Settings > Account Settings, you will see in there a line Update your avatar, name, email address, and password or delete your account through your Atlassian account. If there was an existing Bitbucket Cloud account with the company email you are using, it is expected that logging in with that email will log you into that existing account. When I click on my avatar at the bottom left, it shows the name Robert Smith (not me). My feeling is that there are artifacts/remnants of Robert Smith's old BitBucket account interfering with my current Robert Paulson account. I was also not able to initialize submodules from within GitKraken, or with terminal commands. I was, however, able to clone repos from within GitKraken. When I run ssh -T I receive the following response: Please note that I have added new ssh keys several times to try and debug what has been going on, and this doesn't seem to be the issue.
Please make sure you have the correct access rights" When issuing the git clone command, I get hit with the following error (even though I am able to view the repo files on Bitbucket webpage):įatal: Could not read from remote repository. The main issue is that I am unable to clone a repo using git terminal commands. I am unable to change the name of the account (inside Personal_Settings>Account_Settings). Now, when I (Robert Paulson) log in to BitBucket using my email address for the first time, I am still presented with Robert Smith's (empty) BitBucket account.
Mr Smith then left Google before I started. I have been assigned the email address of turns out that once upon a time there was another Robert employed at Google (full name Robert Smith), and he had also been issued the email address of Mr Smith was using this email address with his BitBucket account to access company files. Lets assume my name is Robert Paulson, and I just started working at Google. This increases the time I spend on a task by a certain margin.The best way to describe this problem is to use a case study with name-changes. Given that I’m not sure how communication works between yours and GitKraken’s team - or if there is any communication for that matter, I’ve posted this lengthy feedback, maybe it will help someone else or prompt you guys to look into the issue.įor my current client this bug is a serious nuisance because it forces me to do the above steps sometimes even multiple times a day, in addition to reinstalling all dependencies with each new cloning. If I work on a feature branch that points to a different commit other than develop does for either of these submodules, upon trying to switch to develop and pull the latest changes I am continuously prompted to re-authorize GitKraken in Gitlab. I am able to consistently reproduce the issue by working with a repository that uses a number of git submodules. gitkraken folder in Roaming (Windows user here) and cloning the repository again - contacted GitKraken support for that. Meanwhile I managed to correct the issue by deleting the. After reauthorizing again, it says that I am connected.ĭear your for your follow-up on this thread, I really appreciate it. I logged out of gitlab and back in, and after exiting and reopening GitKraken, it continues to say I am not connected. Retry without OAuth gives me an error saying “ Push Failed: failed to write chunk header: The server returned an invalid or unrecognized response” However, it keeps giving me this pop up no matter how many times I re-authorize.
I checked inside GitKraken, and I am authenticated. Refresh Token takes me to a GitKraken page in the browser, which indicated that I was authenticated and the system would work. Would you like to refresh your OAuth credentials or try again without OAuth?” and presents the following three options: However, when I went to push, it gave me a pop up saying “ Your OAuth token for ‘Gitlab’ is invalid. This is something I do commonly without error. I am trying to push changes to my branch using the GitKraken GUI.
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